WhatsMiner error code

Error Codes, Reasons, and Processing Methods

  • Suitable for all WhatsMiner

WhatsMiner error code

Error code Reason Processing Method
110 Fanin detect speed error Check whether the fan connection is normal, or replace the fan.
111 Fanout detect speed error Check whether the fan connection is normal, or replace the fan.
120 Fanin speed error (Deviation 2000 +) Check whether the fan connection is normal, or replace the fan.
121 Fanout speed error (Deviation 2000 +) Check whether the fan connection is normal, or replace the fan.
130 Fanin speed error (Deviation 3000 +) Check whether the fan connection is normal, or replace the fan.
131 Fanout speed error (Deviation 3000 +) Check whether the fan connection is normal, or replace the fan.
140 Fan speed is too high Please check the environment temperature.
200 Power probing error, no power found Determine whether power supply connection is normal; update to the latest.
201 Power supply and configuration file mismatch Replace the correct power supply.
202 Power output voltage error Upgrade the latest firmware or check the power supply.
203 Power protecting Please check the environment temperature.
204 Power current protecting Please check the environment temperature.
205 Power current error Inspection of power supply in power grid.
206 Power input voltage is low Improve power supply conditions and input voltage.
207 Power input current protecting Improve power supply conditions and input voltage.
208 Power supply changes too much Replace the power supply.
209 The deviation value between the power supply setting voltage and the actual voltage suddenly changes. Replace the power supply.
210 Power error status Check power failure code.
211 Power output current deviation is too large Replace the power supply.
212 Power output voltage margin is insufficient Contact after-sales.
213 Power input voltage and current do not match Replace the power supply.
214 Power pin did not change Contact after-sales.
215 Power vout set error Contact after-sales.
216 Power remained unchanged for a long time Replace the power supply.
217 Power set enable error Replace the power supply.
218 Power input voltage is lower than 230 V for high power mode Increase input voltage, replace power supply.
219 Power input current is incorrect Replace the power supply.
233 Power output over temperature protection Please check the environment temperature.
234 Power output over temperature protection Please check the environment temperature.
235 Power output over temperature protection Please check the environment temperature.
236 Overcurrent Protection of Power Output Please check the environment temperature, check copper row screw.
237 Overcurrent Protection of Power Output Please check the environment temperature, check copper row screw.
238 Overcurrent Protection of Power Output Please check the environment temperature, check copper row screw.
239 Overvoltage Protection of Power Output Inspection of power supply in power grid.
240 Low Voltage Protection for Power Output Inspection of power supply in power grid.
241 Power output current imbalance Replace the power supply.
243 Over-temperature Protection for Power Input Please check the environment temperature.
244 Over-temperature Protection for Power Input Please check the environment temperature.
245 Over-temperature Protection for Power Input Please check the environment temperature.
246 Overcurrent Protection for Power Input Please check the environment temperature.
247 Overcurrent Protection for Power Input Please check the environment temperature.
248 Overvoltage Protection for Power Input Inspection of power supply in power grid.
249 Overvoltage Protection for Power Input Inspection of power supply in power grid.
250 Undervoltage Protection for Power Input Inspection of power supply in power grid.
251 Undervoltage Protection for Power Input Inspection of power supply in power grid.
253 Power Fan Error Replace the power supply.
254 Power Fan Error Replace the power supply.
255 Protection of over power output Please check the environment temperature.
256 Protection of over power output Please check the environment temperature.
257 Input or reverse current protection of power supply Turn off power and restart, no effect to replace the power supply.
258 Power input three-phase voltage imbalance warning Inspection of power supply in power grid.
259 Power input three-phase voltage unbalance protection Inspection of power supply in power grid.
263 Power communication warning Check whether the screws of the control board are locked.
264 Power communication error Check whether the screws of the control board are locked.
267 Power watchdog protection Contact the technician in time.
268 Power output over-current protection Check the ambient temperature, check the copper bar.
269 Power input over-current protection Improve power supply conditions and input voltage.
270 Power input over-voltage protection Inspection of power supply in power grid.
271 Power input under-voltage protection Inspection of power supply in power grid.
272 Warning of excessive power output of power supply Please check the environment temperature.
273 Power input power too high warning Please check the environment temperature.
274 Power fan warning Check if the power fan is blocked and may need to be replaced.
275 Power over temperature warning Please check the environment temperature.
280 X-
290 X
300 SMX temperature sensor detection error Check the connection of the hashboard.
309 All temperature sensor detection errors Check the connection of the hashboard.
310 SMX temperature reading error Check whether the control board screw is locked properly, check the connection board and the arrangement contact.
326 Liquid cooling temperature sensor communication error Replace the power supply.
329 Control board temperature sensor communication error Replace the power supply.
360 The temperature of the hashboard is overheating Please check the environment temperature.
370 The environment temperature fluctuates too much Check the environment temperature.
410 SMX detect eeprom error Check adapter board and wiring contact.
420 SMX parser eeprom error Upgrade firmware.
430 SMX chip bin type error Upgrade firmware.
440 SMX eeprom chip num X error Upgrade firmware.
450 SMX eeprom xfer error Check adapter board and wiring contact. Upgrade firmware.
500 No software configuration is added for the model Upgrade firmware.
510 SMX miner type error The version and type of hashboard are inconsistent, replace.
520 SMX bin type error The chip type of the hashboard is inconsistent, replace.
530 SMX not found Check the connection and arrangement of the adapter board, or replace the control board, check whether the hashboard connector is empty welded.
540 SMX reading chip id error Check the adapter board and wiring contact, clean the dust on.
550 SMX have bad chips Contact after-sales.
560 SMX loss balance Check the hashboard and install again, then screw in the power.
570 SMX xfer error chip Contact after-sales.
580 SMX reset error If the hashrate is abnormal, please consult after-sales.
590 SMX frequency too low Contact after-sales.
600 Environment temperature is high Please check the environment temperature.
610 Temperature warning for high environment Check the ambient conditions.
620 Liquid cooling liquid temperature protection Check liquid temperature.
701 Control board no support chip Upgrade the corresponding type of firmware.
702 Control board version unknown Contact after-sales.
710 Control board rebooted as exception Upgrade the latest firmware. Check whether the control board screw is locked properly.
712 Control board rebooted as exception Updating the latest firmware. Check whether the control board screw is locked properly.
714 The network connection is seriously unstable Check the network cable connection or replace the control board.
720 SMX serial port communication error Upgrade firmware or replace control board.
800 Cgminer checksum error Re upgrade firmware.
801 System-monitor checksum error Re upgrade firmware.
802 Remote-daemon checksum error Re upgrade firmware.
810 Liquid cooling error Adjust frequency and re-upgrade the liquid cooling firmware.
820 Liquid cooling error Adjust frequency and re-upgrade the liquid cooling firmware.
901 Power rate error Check whether the miner has been modified.
902 Process exited abnormally Upgrade firmware. If it doesnโ€™t work, consult after-sales.
2000 No pool information configured Check pool configuration.
2010 All pools are disabled Please check the network or pool configurations.
2020 Pool 0 connect failed Please check the network or pool configurations.
2021 Pool 1 connect failed Please check the network or pool configurations.
2022 Pool 2 connect failed Please check the network or pool configurations.
2030 High rejection rate of pool Please check the network or pool configurations.
2040 The pool does not support asicboost mode Check pool configuration.
2050 Failed to switch to a new pool Please check the network or pool configurations.
2310 Hash rate is too low Check input voltage, network environment, and ambient temperature.
2320 Hash rate is too low Check input voltage, network environment, and ambient temperature.
2340 The loss of hash rate is too high Check input voltage, network environment, and ambient temperature.
2350 The loss of hash rate is too high Check input voltage, network environment, and ambient temperature.
501 SMX chip voltage too low Contact after-sales.
502 SMX chip voltage change Replace the power supply.
503 The maximum temperature of the SMX chip is too high Check the heat dissipation of the miner.
504 The SMX chip temperature exceeds the maximum Check the heat dissipation of the miner.
505 SMX chip temperature protection Please check the environment temperature.
507 SMX liquid velocity is abnormal Check if the liquid flow is normal.
508 SMX chip temperature calibration failed Reset.
5090 Chip temperature calibration abnormality Try to stop the machine for a while and then restart it, or restore factory settings, or check the heat dissipation of the hash board.
511 SMX Frequency Up Timeout Reboot.
8000 WhatsminerTool version is too low Download the latest WhatsminerTool.
8010 Frequency is not up to standard Upgrade the latest software or reset.
8020 Hashrate is not up to standard Upgrade the latest software or reset.
8400 Wrong software version (older or not the official version) Upgrade to the correct software version.
8410 Wrong software version (M2x mining rig uses M3x firmware, or M3x uses M2x firmware) Upgrade to the correct software version.
8700 Miner and power supply model do not match Replace the correct power supply.
100000 Security library error Upgrade the latest firmware or burn the card.
100001 /antiv/signature Illegal Upgrade the latest firmware or burn the card.
100002 /antiv/dig/initd.dig Illegal Upgrade the latest firmware or burn the card.
100003 /antiv/dig/pf_partial.dig Illegal Upgrade the latest firmware or burn the card.
100100 Security btminer be removed Upgrade the latest firmware or burn the card.
110000 Security illegal file Upgrade the latest firmware or burn the card.
110001 Security virus 0001 is removed Upgrade the latest firmware or burn the card.

Power error code

Error code Reason Processing Method
0x0001 Input voltage is too low, need improvement Check the power supply
0x0002 Temperature sampling over temperature protection of power radiator Power on again after 10 minutes of power failure. If it occurs again, replace the power supply.
0x0004 Temperature sampling over temperature protection of power radiator Power on again after 10 minutes of power failure. If it occurs again, replace the power supply.
0x0008 Over temperature alarm Check the environment temperature and replace the power supply if necessary.
0x0010 Primary side over current Power on again after 10 minutes of power failure. If it occurs again, replace the power supply.
0x0020 Output undervoltage Check the power supply
0x0040 Output over current (continuous load 320 A) Tighten the copper bar screw again
0x0080 Primary side over current Power on again after 10 minutes of power failure. If it occurs again, replace the power supply.
0x0100 Single circuit over current (protection point 120 A) Check the power supply
0x0200 Single circuit over current (protection point 120 A) Check the power supply
0x0400 Single circuit over current (protection point 120 A) Check the power supply
0x0800 Fan failure Replace the power supply
0x1000 Output over current (continuous load of 310 A) Check the power supply
0x2000 Output over current (continuous load of 295 A) Check the power supply